Privacy Policy
Last updated 2026-10-07
This policy explains how Ralph's Auto Care ("we", "us") handles information you give us through this website, by phone or by text message. Ralph's Auto Care is located at 203 Potomac Ave, Units C, D and E, Tallmadge, OH 44278.
What we collect
When you send a request through our form we collect your name, mobile number, vehicle details and the message you write, plus whether you agreed to receive text messages and when. Our web host also records basic technical data such as your IP address and browser type to keep the site secure.
How we use it
We use your information to respond to your request, give you quotes, schedule and confirm appointments, update you on your vehicle and follow up on completed work. We do not sell your personal information.
Text messages
If you agree to receive text messages, we use your mobile number only to send service-related messages about your request. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time or HELP for help. See our SMS Terms.
No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except with service providers that help us deliver our messages, who are bound to use it only for that purpose.
Who we share it with
We share information only with service providers that help us run our business (for example website hosting, shop management and messaging providers), and when required by law.
How long we keep it
We keep service records for as long as needed to serve you and meet legal and warranty obligations, then delete them.
Your choices
You can ask us to see, correct or delete your information, or stop contacting you, by calling (330) 633-0059.
Contact
Ralph's Auto Care, 203 Potomac Ave, Units C, D and E, Tallmadge, OH 44278. Phone (330) 633-0059.